Royce Eddington

Nothing to see here. Move along people.

Date: March 31, 2010

Roadside flowers – March 30 [PHOTOS]

I managed to take a few photos while I was on the road trip yesterday.

The medians were filled with generously sprinkled little white dots along the way. Every so often, there was a patch that fully opened and were catching the hot breeze as it raced by.

RoadTrip 03 30 10 b

RoadTrip 03 30 10 b

RoadTrip 03 30 10 a

RoadTrip 03 30 10 a

New Sprint “Satisfaction Guaranteed or Money-Back” offer sounds very impressive

Sprint just announced a new “Satisfaction Guaranteed or Money-Back” offer.

“Beginning tomorrow, the Sprint Free Guarantee gives any customer opening a new line of service the chance to try Sprint for 30 days. If a customer isn’t completely satisfied, they can get reimbursed for the device purchase and activation fee, get the early termination fee waived, get a full refund for service plan monthly recurring charges incurred and get all associated taxes and Sprint surcharges associated with these charges waived. In addition, Sprint will waive the restocking fee for new customer exchanges as part of this policy.”

Dear Verizon: Wow. The gauntlet has been thrown. Any response?

Dear AT&T : You suck. Don’t bother pulling out some father’s brother’s newphew’s cousin’s former roommate of a celebrity for some lame commercials to pretend you can keep up with this.

For complete information about the Sprint Free Guarantee visit, www.sprint.com/guarantee beginning tomorrow.

Oh, now AT&T wants to improve their crap network [RANT]

Just saw this over on Consumerist…

“Following up on yesterday’s news that Apple is preparing to start production on Verizon-compatible iPhones, the Wall Street Journal now says that AT&T has been working since December to improve their existing networks to remain competitive when the inevitable battle for iPhone market share begins.”

Oh, now AT&T wants to improve their network now that a company with a superior network is coming along to take their customers!

Dear AT&T: It’s too late chumps. Far too late. For years I’ve had nothing but miserable service from since I purchased my iPhone. Constantly dropped calls. Calls that will not go through even after 4 or 5 tries. Suddenly getting a “7 missed calls” notice on my iPhone when it hasn’t rung all day. Having less than 1 bar 90% of the time. Phone conversations so distorted it sounds like I’m talking to an electronic robot and not another human being.

I can honestly say in the 12 years that I’ve had cell phones, AT&Ts service has been the absolute worst. The pinnacle of rotten, slipshod, and pathetic efforts that only a doddering company far past its’ time would have the nerve to pass off and sell. The fact that you launched a “100-day plan in late 2009” and are only now getting your pathetic tech up to date proves you really don’t give a damn about your customers.

You are the proud owners of the technical equivalent of a pitted gravel farm road, and are only now dimly aware of the concrete overpass about to take your livelihood away.

For the record, as of today, I’ve successfully kept 14 people off AT&T’s cellular service. That’s not a lot of people, but it’s 14 customers who now have a chance with a real wireless phone company.

I hope the Verizon story is true this time.

Here’s the story on Consumerist and on the Wall Street Journal.

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