Just saw this over on Consumerist…
“Following up on yesterday’s news that Apple is preparing to start production on Verizon-compatible iPhones, the Wall Street Journal now says that AT&T has been working since December to improve their existing networks to remain competitive when the inevitable battle for iPhone market share begins.”
Oh, now AT&T wants to improve their network now that a company with a superior network is coming along to take their customers!
Dear AT&T: It’s too late chumps. Far too late. For years I’ve had nothing but miserable service from since I purchased my iPhone. Constantly dropped calls. Calls that will not go through even after 4 or 5 tries. Suddenly getting a “7 missed calls” notice on my iPhone when it hasn’t rung all day. Having less than 1 bar 90% of the time. Phone conversations so distorted it sounds like I’m talking to an electronic robot and not another human being.
I can honestly say in the 12 years that I’ve had cell phones, AT&Ts service has been the absolute worst. The pinnacle of rotten, slipshod, and pathetic efforts that only a doddering company far past its’ time would have the nerve to pass off and sell. The fact that you launched a “100-day plan in late 2009” and are only now getting your pathetic tech up to date proves you really don’t give a damn about your customers.
You are the proud owners of the technical equivalent of a pitted gravel farm road, and are only now dimly aware of the concrete overpass about to take your livelihood away.
For the record, as of today, I’ve successfully kept 14 people off AT&T’s cellular service. That’s not a lot of people, but it’s 14 customers who now have a chance with a real wireless phone company.
I hope the Verizon story is true this time.