QNAP NAS users: QFinder update now collects usage information

If you use QFinder or QFinder Pro as part of your QNAP NAS management, the
most recent version of the app (QNAP Qfinder Pro 6.3.0) now collects information on your NAS usage.

You can click CANCEL and not OK at the legalese screen after the software installs, but it isn’t immediately apparent if this exempts you from the new TOS or is just a “close window” action.

Following is the “Consent to User Information Collection” that appears after the application updates. (The concerning parts I placed in bold.)


Consent to User Information Collection

Thank you for using QNAP Systems, Inc. (hereinafter referred to as the “Company”) products. To provide a better user experience, the Company will collect usage-related information when you use Qfinder Pro (hereinafter referred to as the “Product”), as detailed below:

Purpose

User information and user behavior helps the Company to better understand user habits and preferences. The Company collects such information to improve the Product and services to meet the needs of users and to improve the overall service quality.

Information Collected

The information collected includes (but is not limited to):

Operating system information, device identification codes, country and language settings, computer model, firmware version and other basic information.

App-related information including: version information, update and shutdown time, usage frequency, and usage time.

User preferences: device settings, product configuration, usage time of the application and hardware.

Other relevant but non-personal information.

Use of information

With your agreement, the aforementioned information will be automatically collected and sent back to the Company. The Company will analyze the collected information to identify improvements that can be made to future products and services. The Company has effective mechanisms and procedures to protect the security of the information collected and shall only use the relevant information internally.

Disclaimer
The Company hereby disclaims all warranties including express or implied warranties of merchantability or fitness for any particular purpose in connection with this consent or in any manner whatsoever. In addition to the foregoing, the Company shall not be held accountable for any direct, indirect, special, incidental or consequential damages, such as loss of profits, loss of data, equipment use or functional damage, interruption of business and events of a similar nature, regardless prior notice exists for such occurrence or not.

One thought on “QNAP NAS users: QFinder update now collects usage information

  1. Yep, just come across this myself. I selected cancel, as the dialog wasn’t clear on how QNAP were using & securing this data; it still allowed me into Qfinder Pro. Under Preferences > General, the “Share anonymous usage information with QNAP” isn’t selected, I guess this is related to that initial dialog…?

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