Add and remove APP glitch in iTunes 10 sync

I found a small hiccup in iTunes 10 when it comes to syncing and removing apps. Here’s how it’s triggered…

  1. Buy any app through your iPhone that is not in your library (free ones count)
  2. Connect your iPhone to your mac
  3. In iTunes, go to the iPhone and choose the APPS tab (“Sync apps” and “automatically sync new apps” should be checked)
  4. Choose a few apps that are currently on your iPhone to be removed from the APPS list (the program you just purchased on your iPhone will not show up in the APPS list yet)
  5. Press the APPLY button in the lower right corner
  6. The apps you selected to be removed from your iPhone will be removed, but then iTunes will add the new app you just purchased on the iPhone to your local library and then it will RE-LOAD the apps you had previously selected for removal. (It’s like you never selected anything for removal at all.)

Shouldn’t the “removal of apps” process come after the “copy new apps to the local library” process?

I posted this on the Apple forum and will update if I hear anything.

iTunes allows paid app downloads even though a credit card they have on file has changed

I found out something pretty interesting today. iTunes allows paid app downloads even though a credit card they have on file has changed.

A quick prologue… my corporate AmX card got compromised last week. Apparently a local Chinese restaurant I liked to go to had a dishonest waiter who copied the front and back of my AmX card when they were supposedly running it in back to pay for a business dinner. I saw false charges pop up, called AmX customer service, AmX immediately refunded the charges the thief/thieves made, and sent a new corporate card overnight UPS. (FYI, AmX corporate customer service is the best customer service I’ve ever experienced.)

So fast forward to today, when I was downloading some business apps from iTunes…

iTunes Credit Card Glitch 01


…and I remembered only after I pressed the YES to the purchase button the credit card iTunes has on file is my no-longer-valid AmX card. But the download for the $14.99 paid app had started anyway!

iTunes Credit Card Glitch 02


The app finished downloading, and I saw it in my app list in iTunes. I went to see if it cleared in my purchase history…

iTunes Credit Card Glitch 03


…and sure enough, there it was. Tax and all.

iTunes Credit Card Glitch 04


I went ahead to the edit payment information button to update the AmX card…

iTunes Credit Card Glitch 05


There were no errors at all in the screens that followed. Only after I had updated my credit card information did iTunes finally say something was wrong.

iTunes Credit Card Glitch 07


“A previous purchase failed to successfully authorize, because the credit card used for that purchase was declined. Please provide working credit-card information and press done to clear the outstanding amount from your account and enable your account to continue purchasing.”

And at the bottom of the page was a small addendum about the outstanding balance…

iTunes Credit Card Glitch 08


I pressed DONE and that seemed to be it.

I think it’s kind of strange Apple allows a full app download before a credit card can be confirmed. Shouldn’t the charge amount go through first before the download is authorized? And I wonder what would have happened if I never updated my credit card information?

CNN : “Apple on iPhone complaints: You’re holding it wrong”

I wasn’t planning on getting one of the new iPhones because of the consistently rotten service from AT&T. But apparently the brand new iPhone has a lot of problems in and of itself.

On Gizmodo, they say not only does the front glass scratch and crack easily, the whole iPhone will scratch and crack easily. There’s also a constant yellow tint with spots on the display, some of the volume buttons are improperly installed from the factory, and if you hold it in your left hand like you do any other cell phone in existence, the signal will drop!

Geez, Apple. Who did you contract out for quality control on this? Lancelot Link – Secret Chimp?

Well, CNN just posted Apple’s response to the signal loss problem. “”Just avoid holding it in that way,” Apple CEO Steve Jobs wrote in an e-mail.”

What? Seriously? You have to hold the iPhone all dainty? Put it in a soft case and don’t forget to keep your pinky finger out?

Damn. That’s pretty insulting. Even for an Apple product.

Here’s the link to the CNN article.

Free iPhone app to write your senators : through March 16th only

There’s a free iPhone app called “Hello Washington” that lets you look up who your representative is, write them directly from your iPhone (or iPodTouch), call their office, read current bills, and much more.

When you install the application on your iPhone, you will need to provide a valid email address. Once you do, a activation code will be sent to that email account. Once you type in that activation code on the iPhone, “Hello Washington” will be unlocked. From there, you can write everyone! The President, Vice President, Representatives, or Senators. Not bad!

The only thing I would add is a county lookup for the representatives in the main listing. But aside from that, I think it’s a great application as is!

As a side effect of getting older, I’ve become a big fan of writing my representative on matters that concern me. This app should help speed things along quite a bit!

The author’s website is here and the link to the info page (and where you can launch iTunes) is here.

BONUS: Here’s their demo video from YouTube…

iPhone – A free application a day website

There’s a new website called “Free App A Day” that has something new and free every day for your iPhone.

Unlike other sites that just promote what is already free, the “Free App A Day” site apparently requires developers to submit their application for the daily giveaway. Plus the website has a decent criteria for featuring an application. The rules say that… “applications must be polished apps to be promoted by FreeAppADay.com… needs to have at least 3 stars with at least 20 reviews from users… [and] always a plus if your application was reviewed by other iPhone websites or featured by Apple.”

Not bad!

The applications are only featured for 24 hours, so if you see something you like, grab it before the price jumps back to what it was before.

Here’s the link to the “Free App A Day” website and here’s a link explaining who they are and their mission statement.

iPhone review : Voltron

Voltron 01TL;DR version : Voltron was fun, but overpriced and a bit too repetitive for my tastes.

Long version : I just got around to getting some games on the iPhone, and one of the recent ones I picked up was “Voltron : Defender of the Universe

The game really is fun… for awhile. The controls for the game are overlaid NE, NW, SW and SE buttons and there’s also a missile button, a special attack button, and a “swipe” button. The cutscenes are actual clips from the original cartoon, and there’s a real kick in being one of the main lions, running around defending planet Alura from bad guys.

Voltron 02

Voltron 02

You have unlimited missiles and each lion has a special attack to use. And after every lion completes their mission, you are treated to a cutscene of  Voltron forming just like the original cartoon series had. Then you get to be Voltron and stomp all over that level’s Robeast. The game even stays true to the original cartoon storyline with the Robeast sequence and Voltron’s semi-evolution.

But the whole game gets repetitive real fast.

There’s no real change in being any of the lions. Each level has you a one of the lions needing to fulfill a particular task and then get to a “finish” marker, but the levels can be beaten by just racing to the finish marker most of the time.

Although you have unlimited missiles, they often fly off target and completely miss who you were shooting at. You can “swat” away enemy missiles and bad guys and can beat just about everyone without firing a shot, but you better be facing the right direction at the right angle or otherwise the “swat” won’t work and your lion will take damage.

About midway through the game, the designers drop in a completely unnecessary tool for the bad guys… lasers from space. You can’t shoot the orbital laser ship down, and they never run out of power. They randomly target an area around your lion and fire at you. About 8 hits and you’re dead. Believe me, this gets annoying very quickly.

And then, when you are Voltron, the game turns from an overhead view to a Mortal Kombat style game. You can duck, block, strong attack, weak attack and special attack your opponent. But you can’t move anywhere. And most of the bad guys can be beat with constant button mashing.

Voltron 03

Voltron 03

You do get awards you can post on facebook for various things you do in the game. Plus you can go back and be a robeast you have defeated in the Robeast arena later on.

The nostalgia value is great. But those damn lasers and repetitive actions make the replay value pretty near zero for me. The game is priced at $3.99, but I think it’s really worth $1.99.

Overall: 3 out of 5

National Emergency Battery Ingestion Phone Number

File this number under “hope you never need to call.”

In case someone swallows a battery, call…

(202) 625-3333

This is the 24-hour National Battery Ingestion Hotline.

I’m totally serious.

This phone number is slowly going mainstream and is being printed and included with certain sets of battery packs and gift sets that include batteries. You may also find this number in the fine print of newer electronics instructions and setup guides.

I called the number a few minutes ago and the operator was very professional. They are in Washington DC but will answer calls from anywhere and do everything they can to help in case of accidental battery ingestion. Collect calls are also accepted.

Of course, you should also call 911 or your local emergency services in case someone very young swallows a battery. And once a battery has been swallowed, you need to get help fast. According to poison.org… “batteries lodged in the esophagus can cause severe burns in just 2 hours! Battery removal is done with an endoscope; surgery is rarely, if ever, indicated.”

Maybe it’s a little too cautious. But having this number in my address book is just good peace of mind.

Dragon Mobile Voice iPhone application privacy issue UPDATE

Back in December, I posted an article about how Dragon Dictation, made by Nuance Communications for the iPhone, seemed to have a pretty serious privacy problem.

I just got around to reviewing their updated application today, and found that there is now an option NOT have every contact and name in your address book updated to their servers.

That’s a great improvement on respecting the customer’s privacy! Great job Nuance!

On their website, they say that “when you install the application, you will be presented with a screen asking you if it is OK to add your names to the vocabulary, after accepting the EULA… If you click ’NO’, Dragon will not read your address book and will not upload any names to the server. When you dictate, Dragon may have a harder time understanding phrases or sentences that contain names and spelling of names. And Dragon will not upload names in the future unless you change the settings.”

Perfect! That’s exactly what I wanted!

The “yes” part of the agreement is still what it was before…

“If you click ’YES’, ragon will read only the names from your contact list, not email addresses, phone numbers, addresses, or other personal information. Dragon will upload these names to the server, where they will be associated with the unique, anonymous 40-character device ID (UDID) from your iPhone. Whenever you dictate, Dragon will use these names to improve accuracy and spelling when you refer to friends, colleagues, etc. in your dictations. When you use Dragon, it will periodically synchronize names in your contact list to the server unless you change the Settings.”

I’m now going to try the application this weekend and see if it really does what it says it can do.

The infamous iPhone WiFi freezer trick – yes, it works

Sometimes my iPhone will refuse to “see” any WiFi connections. I’ll go to SETTINGS and choose WiFI, but no wireless networks will ever appear. I know the WiFi is good in the area because my laptop sees and connects to them, but for some reason, the iPhone doesn’t want to be nice and go out to play.

There are some times on the iPhone when I can go to GENERAL, then SETTINGS, then RESET and then choose RESET NETWORK SETTINGS. After the iPhone reboots, sometimes the WiFi comes back. Sometimes.

But when that doesn’t work, there’s one trick that always does.

I power off my iPhone. Put it in a Ziploc bag. And put the bag on the top shelf in the freezer.

About an hour or two later, I take it out and let it sit at room temperature for about 20 minutes. Then power it on.

Every single time, the WiFi works afterwards. Not kidding!

I think it has something to do with the heat the iPhone generates. I have a 1st generation iPhone, and when I play games on it or do anything fairly CPU intensive, I notice it gets pretty warm. Usually, that’s right before the WiFi goes out. I have no idea how to fix this myself, but the freezer trick works great for now!

Dragon Mobile Voice iPhone application privacy issue

There’s a semi-new application out for the iPhone called Dragon Dictation. Made by Nuance Communications, it is “an easy to use voice recognition application powered by Dragon Naturally Speaking that allows you to easily speak and instantly see your text or email messages” on your iPhone. You can also “update your facebook status, send notes and reminders to yourself, or Tweet to the world… all using your voice.”

This application is built and backed by a Nuance Communications, a fairly big mainstream company. And Dragon Naturally Speaking’s reputation is pretty legendary in the speech-to-dictation arena.

There’s just one big thing you need to know.

If you download and use Dragon Dictation for the iPhone, you’re legally handing a copy of every name in your address book to Nuance Communications.

In the privacy statement on the bottom of the iTunes download page, their statement says “in order to improve recognition accuracy, Dragon Dictation will only upload names from your address book… no emails, addresses, phone numbers or other personal information are uploaded. This information is not used for any purpose than improving the usability of the application. All data is stored in secure data centers according to stringent privacy and security standards.”

Only? Dragon Dictation will only take a copy of every single name I have in my address book?

What in the name of Stephen F Austin do the names of everyone I know have to do with speech recognition? Their reason given that they need it “in order to improve recognition accuracy” doesn’t ring true with me at all. There’s nothing in their EULA or website about phonetically parsing the names in an address book and re-downloading it to an iPhone when they’re done. So aside from doing that, what can they possibly need a list of everyone in an iPhone address book for?

The worst part in this case is that it’s free. Everyone is going to be clicking to download this application before reading the EULA and privacy statement at the bottom of the page.

You can read their full privacy policy here and you can download the application from the Dragon Mobile Apps website here. Or if you have iTunes, you can click here to jump directly to their download page in iTunes.